Privacy policy
1. Introduction
Fox Tutors is committed to protecting your privacy. We recognize that privacy is an important issue to you. We design and operate our services with the protection of your privacy in mind. You can visit some of the pages on our Website without giving us any information about yourself. But sometimes we do need you to provide information and sometimes we need to track information on-line to provide services that you request, and this privacy statement explains data collection, tracking and use in those situations.
This Privacy Policy applies to the websites provided by Fox Tutors ("Fox Tutors", "us" or "we").
2. Conditions of Use
Your use of this Website is governed by this Privacy Policy. Please read the following information carefully. By using this Website you indicate your acceptance of, and agreement to be bound by this Privacy Policy. If you do not agree to these terms and conditions in their entirety, do not use this Website or any Fox Tutors services.
We reserve the right, at our sole discretion, to change, add or remove portions of this Privacy Policy at any time without notice to you by posting such changes to this web page. Such changes will be effective upon posting. The most current version of this Privacy Policy can be reviewed by selecting the "Privacy Policy " hypertext link located at the bottom of our web pages. It is your responsibility as a user of this Website to periodically return to this page to review this Privacy Policy for amendments. The amended terms shall take effect automatically the day they are posted on the Website. Your continued use of this Website following any amendments will constitute agreement to such amendments.
3. Collection of your Personal Information
We will ask you when we need personal information about you, including your name, age, gender, education, zip code, interests, experience, promotional video file, account number, email address, password and daytime and/or cellular telephone numbers. We will also ask you which subjects you are offering to tutor or for which you need tutoring help.
We may also collect certain information about your computer hardware and software. This information may include: your IP address, your Internet Service Provider, browser type, operating system, domain name, access times and referring website addresses.
We may also collect information about which pages you visit on our Website.
4. Use of your Personal Information
We may use your personal information for the following purposes:
- To ensure our Website is relevant to your needs and to make the Website easier for you to use.
- To operate the Fox Tutors services, maintain quality of the service, improve our Website and Fox Tutors services –and provide general statistics regarding use of our Website.
- To deliver services, including newsletters and email notifications, confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages that you request or purchase, and to process any payments that you have agreed to make for those services.
- To help us create and publish content and offer services most relevant to you.
- o alert you to our products and services, new products, special offers and promotions, updated information and other new or updated services that may be offered by Fox Tutors.
- Without sharing your information with anyone, to alert you to third party products and services, special offers and promotions, that we think may be of interest to you.
- To respond to customer service requests, questions and concerns and to send marketing communication.
- To allow you access to limited-entry areas of our Website as appropriate.
- For Fox tutors to process one time and periodic payments from tutors, provided that the charges have been authorized by the tutor. (There is never any charge to students for the use of our Website and our Fox Tutors services. There are no hidden or unauthorized charges to tutors.)
5. Sharing of your Personal Information
Except as described in this Privacy Policy, Fox Tutors does not rent, sell, or share personally identifiable information collected on the Website or through the Fox Tutors services with other people or nonaffiliated companies unless we have your consent, or under the following circumstances:
- with third party vendors, consultants and other service providers who work for us and need access to your information to do their work (any third-party vendor so used has agreed to protect the confidentiality of information provided by Fox Tutors);
- to protect the rights and property of Fox Tutors, our agents, customers, users, and others including to enforce our agreements, policies and terms of use;
- in an emergency to protect the personal safety of Fox Tutors, its customers, or any person.
We may occasionally inform or allow other companies to inform our Tutors, Students and Visitors about other online and offline products and services, but only when we believe that these products and services may be used by our Tutors, Students and Visitors to enhance, improve and maximize the services that they receive on our Website and that a significant number of our Tutors, Students and Visitors would be interested in receiving such information. Additionally, we may inform our Tutors about other online and offline products, services and tutoring opportunities that may enhance their chances of gaining additional students.
If you do not want to receive email offers from us or from third parties, follow the procedure described on our Website, or in the emails, or contact us at optout@foxtutors.com and we will not send you this information.
We may also share aggregated or anonymized information in a form that does not directly identify you or your End Users with any third parties. (Anonymized information is aggregated information in which personally identifiable data has been removed.)
We may disclose your personal information if required to do so by law or court order or in the good-faith belief that such action is reasonably necessary. In addition, information about our customers, including personal information, may be disclosed as part of any merger, acquisition, debt financing, or sale of company assets, as well as in the event of an insolvency, bankruptcy or receivership in which personally identifiable information could be transferred to third parties as one of the business assets of the company.
6. Paypal and other Third Party Sites
We use Paypal to process payments for us. If you use Paypal to pay for our services, you will be directed to a website run by Paypal. You may need to supply Paypal with certain personal financial information. Paypal does not share that information with us. Paypal’s Privacy Policy and Terms and Conditions will apply to the information you supply to Paypal. We encourage you to read these policies before providing your information to Payal.
The Website may contain links to other third-party websites (“Third Party Websites”). Please be aware that Fox Tutors is not responsible for the privacy practices of Third Party Websites. We encourage you, when you leave our Website, to read the privacy policies of each and every website that you visit that collects personally identifiable information. This Privacy Policy applies solely to information collected by Fox Tutors.
7. Access to your Personal Information
If you wish to correct or delete any personal information we have collected, please log into your account and change the information. You may also want to remove your information from the viewable web pages by making a request to us by email or postal mail. We will process your request, where possible and subject to the terms and conditions contained herein, within a reasonable time after receipt of the request, normally not to exceed ten business days.
8. Security of your Personal Information
We are committed to protecting the security of your personal information. We use reasonable efforts including a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. However, we cannot guarantee that your personal information will be absolutely protected. For example, your personal information may be affected by actions outside of our control, such as computer "hacking" and physical theft. In these anomalous situations, we will try to rectify the anomaly as soon as we can.
Our Website offers publicly accessible web pages such as tutors’ profiles, students’ requests, questions and advice. Information that you provide in these areas may be read, collected and used by anyone who accesses them.
You acknowledge that you provide your personal information to us at your own risk.
9. COPPA Compliance and Protection of Children's Personal Information
Fox Tutors takes the protection of children’s personal information, as well as the Children's Online Privacy Protection Act of 1998 (COPPA) and FTC regulations regarding marketing to children very seriously. We do not knowingly collect or solicit personal information from children under 13 years old or knowingly allow children under 13 years old to register on our Website. If you are a child under 13 years of age, please do not attempt to register or send any information about yourself to us. In the event that we learn that we have collected personal information from a child under 13 years old we will delete that information as quickly as possible.
We collect information from parents about their children under age 13 as described above in paragraph. We only use this information as described above in paragraphs and above.
If you believe that we might have any information obtained from a child under 13 years old, or have any other questions about our use of a child’s personal information, please contact us at privacy@FoxTutors.com.
10. Use of Cookies and Web Beacons
Cookies: To enhance your experience with the Website, we may use “cookies.” Cookies are small packets of data stored on your computer. Cookies are used by your computer’s browser to store your preferences. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information. We use cookies to understand Website usage and to improve the content and offerings on the Website. When someone visits our Website, we may place a cookie on the customer's machine (if the customer accepts cookies) or may read a cookie already in place if the customer has visited the Website previously. You may set your browser to warn you that cookies are in use, or to block the use of cookies. Most browsers are set to accept cookies. If your browser is not set to accept cookies, certain uses of the Website may require you to go to your browser user preferences to enable cookies. If you choose to not have your browser accept cookies from this Website, you will be able to view the text on the screens. However you may not be able to experience a personalized visit. Each browser is different, so check the ”Help” menu of your browser to learn how to change your cookie preferences. If you change computers, operating systems or browsers, or use multiple computers or browsers, you will need to repeat this process for each computer and each browser.
Web beacons: We may collect information using Web beacons. Web beacons are electronic images that may be used on our Website, in our services, or in our emails. Our use of Web beacons includes to deliver cookies, to count visits and to tell if an email has been opened and acted upon. (A Web beacon is also sometimes called a Web bug or a pixel tag or a clear GIF.)
11. Data Retention
Subject to any mandatory obligations to delete data, we may choose to retain information in our server logs, our databases and our records indefinitely.
12. Contact Information
If you have any questions, comments or suggestions about this Privacy Policy or the practices relating to this Website, or other questions about privacy, please contact us by mail at privacy@FoxTutors.com
Fox Tutors, P.O. Box 15934, Seattle, WA 98115